California Alliance for Golf Meeting, Thursday May 2, 2013 in Sacramento, CA; Preceded by CGCOA Semi-Annual Education Conference on May 1, 2013

2013 BOARD MEETING & GENERAL MEMBERSHIP MEETING

Thurs. May 2, 2013 

Del Paso Country Club

3333 Marconi Avenue Sacramento, CA 95821 

The 2013 California Alliance for Golf (CAG) Board Meeting and General Membership Meeting are scheduled for Thurs. May 2, 2013 at Del Paso Country Club, host site of the 2015 U.S. Senior Open Championship. CAG meetings will be preceded (the day prior) by the CGCOA Meeting and Education Conference which is also scheduled for the Sacramento Region.  Recommended hotel is the Hilton – Sacramento Arden West (at Arden & Highway 80), phone (916) 922-4700.

CAG Meeting  Agenda

8:30 am           Continental Breakfast 

9:00 am           Board  Meeting

Noon Hosted Lunch

1:00 pm             General Membership Meeting

1:00-1:30pm News Conference

  • Review and Approval of Minutes
  • Report from Officers

Finance Report

  • Association Updates
  • Legislative Update
  • Progress Report on Water
  • Introduction of California Economic & Environmental Report
  • Growth of the Game Update

3:00 pm Conclusion 

MSR and CE credits available. Any questions regarding agenda, contact President Tom Addis at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Meeting and lunch are hosted by CAG. RSVP is required for meeting and lunch.  Direct RSVP’s to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via phone at (530) 902-8181.  RSVP is due prior to noon on April 24.

CGCOA SEMI-ANNUAL EDUCATION CONFERENCE

INCREASING SALES BY EXCEEDING CUSTOMER EXPECTATIONS

Weds. May 1, 2013

Ancil Hoffman Golf Course

6700 Tarshes Drive Carmichael, CA 95608

Knowing what your customer wants and creating a great golf experience that exceeds expectations is the key to a successful golf operation that can compete in today’s tough business climate.  If you want to begin making more money in your golf business, this is one educational program you won’t want to miss. [MSR and CE credits available] 

Hosted by: CGCOA Member Rod Metzler of Empire Golf at Ancil Hoffman Golf Course

Sponsored by: Golf Insurance Services, Target Specialty Products and Greenway Golf

Program Agenda

8:30   am              Registration and Continental Breakfast

9:30   am Opening of Meeting, Recognition of Sponsors and Board/Committee Reports

10:00 am              Educational Program – Moderated by Edward L. Smilow, Esq., PGM

  • Customer Service – the secret to repeat business is a great “above and beyond” experience – what it means and how to implement it. Presented by Harvey Silverman of Pellucid Corporation
  • Smart Hiring – getting an energized workforce – hiring the right people, training them properly and rewarding them for performance.  Presented by Carol Pence of Nor Cal PGA

11:30 am              Break

  • The Tech Tool- customers expect the latest in communication tools and online booking. Learn the latest and what will be expected of you from your customers in the future. Presented by Alex Weber, founder of GolfMds.com
  • Making Golf Fun – using your creativity and imagination to develop more participation, distinguish your facility and drive up revenue. Presented by George Kelley of Greenway Golf

12:45 pm End of Program

1:00 pm Hosted Lunch

2:00 pm Golf complimentary courtesy of Empire Golf

6:30 pm Hosted Reception  

Meeting, golf and lunch are hosted. However, RSVP for the meeting, golf and/or both is REQUIRED.  RSVP should be directed to: Emmy at (530) 666-6508 or via e-mail at:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it prior to noon on Wed.  Apr. 24. Recommended hotel is the Hilton – Sacramento Arden West (at Arden & Highway 80), phone (916) 922-4700.

 

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